Fabien Fournier

I am a product, CX and marketing lead driven by how relevant and useful we are to our audiences.

I have worked in Product, CX and marketing teams, as a Creative director in advertising agencies, as an independant Film maker and a Paleoanthropologist. With over 20 years experience, I have a proven track record of driving growth and innovation across various industries, reshaping customer experiences and bringing profound transformations to leading corporations. Additionally, years of creative lead have taught me to deliver the highest standards of excellence.

Product Design Lead
12 years experience
Product Strategy
UX design
User research
Product Growth
Design & Branding
Content marketing
Creative Lead
20 years experience
Creative Direction
Design Ops
Design & Branding
Generative AI
Talent Recruitment
Marketing lead
15+ years experience
Marketing Strategy
Data analytics
Content & social
Product Growth
CRM & Automation
Creative ads

Work Experience

2023 - Now

Digital transformation : L'Opinion

CX / Marketing Lead

Contracted to help a French national daily newspaper reach its full potential through digital transformation, generative AI, UX research and audience lead journalism.

2020 - Now

Documentary and corporate video production

Filmmaker / DOP

A recent addition to my skill set, i offer professionnal film production, both for corporate and creative fiction, with the story at heart and a keen eye for cinematography. I'm a fully equipped film maker, cinema grade equipment, and trained on Davinci Resolve and the Adobe suit.

2017 to 2022

Digital transformation : Compass Group France

CX Lead

Amongst the largest corporations in the world, Compass Group, a worldwide catering company has been shaken to its roots by the fast growing catering startup market and a profound change in the workplace. I was called in to stem the process by improving user experience, and find new ways to help consumers make the best of their catering services.Over the course of 4 years, we have designed a company wide vision and gathered a team of 35 collaborators to implement it.

2014 to 2017

Digital transformation : Edenred

UX / Marketing Lead

A world leader in employee benefits, prepaid and corporate paymentr services, Edenred was anxious to go digital in the wake of a new breed of fast growing competitors. We were called in to get them over the hurdles and beyond. We designed a fully digital ecosystem, moving their core business from printed vouchers, to fully digital credit cards and all associated apps and services. The change was profound, and helped Edenred take back its contested leadership on the French market.

2011 to Now

Retail : Storie stores and online shop

Co-founder of Storie

A new form of retail focusing on the story behind each product, and how the sales of this carefully curated collection contributes to the social and economical developpement of the people through craft. I have helped along the years to shape its identity, store design and services, websites and storytelling. Expect something new in 2022 !

2010 to 2013

Advertising : Finding what makes people (interested)

Creative Director @ Change

Managing both young eager creative teams and corporate clients to play nice together in order to create something meaningful, impactful and beautiful, is no easy task. It has been valuable experience for championing creative work and managing a team's hopes and disappointments alike.

2008 to 2010

Strategic planning : Anthropology meets business.

Digital strategic planner @ Change

A subtle mix of scientific rigor, experimentation, empathie and creativity in order to find the best possible way of acheiving clients business goals.

1999 to 2008

Going Digital : Taking part as the world of digital was unfolding.

Co-founder @ Aitechs

A modest contribution to digitalising France. We became a successful digital studio with clients such as Canon, Quick, Disney, Numericable and many others...

1998 to 1999

First steps : No one knew what we were doing...

Digital consultant @ Media system, Publicis

Helping the advertising group's clients make sens of the internet and how to approach it.

Education

1999 to 2000

Paleo-anthropology

IPH - Sorbonne
1996 to 1999

Bsc Honours Human Evolution

University of Liverpool

Comparative anatomy , biology, genetics, geology, archeology.

1995 to 1996

Deug Histoire de l'Art et Archéologie

Ecole du Louvres

Who is my profile best suited for ?

An innovative Ux and Creative lead drivingproductandmarketing teams.
More on how can I help
As a Product design lead, I define the best digital solutions and lead technical and creative teams in project execution.
As a UX lead, I specialize in user research to ensure the best possible product experience.
As a Creative Director, I bring creativity and high standards that promote excellence.
As an expert in Generative AI, I integrate the latest AI technologies into team workflows and processes.
A true Swiss Army knife forstartups
What I can bring to a scaling team
As a serial Entrepreneur, I understand the importance, especially in small teams, of executing as much as planning.
As a UX lead, I specialize in user research to ensure the best possible product experience.
As a Designer and Creative Director, I have mastered the entire marketing production chain, including creation, branding, and social media.
As a Filmmaker, I direct and produce videos.